If you lead, you will face a crisis. Of all the demands made on leaders, crisis leadership is probably the most challenging, and it is the one they are least prepared to handle properly due to lack of experience and skills. While thinking ahead about how to respond in a crisis can help, it really comes down to whether each leader’s personal e…[Read more]

This article provides an overview of design thinking as a component of, and contributor to, great library user experiences. When design thinking is used to shape the environment in which users connect with library spaces and personnel, the result is a better library experience—by design.

While we may know well what personal fitness means, the concept
of a fit library is ambiguous. Is it simply a matter of paying attention
to the numbers, not unlike observing metrics such as the Body Mass
Index? Does an increase in circulation or the delivery of more
instruction sessions point to a fit library? Achieving library fitness is
a…[Read more]

Academic libraries are supposed to be places of silence and deep study. Tell that to the students watching a video, talking on cell phones or working on a group assignment. Today’s academic libraries need to accommodate students’ desires for quiet and socialization. This essay offers recommendations for noise management in academic libraries.

The purpose of this paper is to share a classroom teaching technique and pedagogical
style that can alleviate difficulties encountered during information literacy instruction sessions when
students think they already know everything the librarian instructor plans to cover in the session.
Ignoring this situation can result in a poor teaching and…[Read more]

Textbook affordability is a critical issue in higher education. Academic librarians have responded by creating programs to encourage faculty to become aware of the cost of textbooks and using open educational resources as an alternative. Another, less obvious reason to start a campus textbook affordability initiative is to establish a culture of…[Read more]

We suggest a new approach to information literacy for students: let faculty do it. Let librarians concentrate less on educating students directly and more time helping non-librarian faculty to integrate information literacy skill building into their courses, and developing the tools and resources to simplify their ability to achieve that…[Read more]

We suggest a new approach to information literacy for students: let faculty do it. Let librarians concentrate less on educating students directly and more time helping non-librarian faculty to integrate information literacy skill building into their courses, and developing the tools and resources to simplify their ability to achieve that…[Read more]

As libraries increasingly store books in off-site storage facilities or on-site automated retrieval systems, there is less capacity for library users to browse stack collections. This reduces the possibility for serendipitous discovery of books, or what the author refers to as a “collision with the collection”. This article discusses why this is…[Read more]

In this new era of experimentation in higher education, administrators should look to the academic library to adopt the same spirit of experimentation. Library and academic administrators will want to examine how they can collaboratively develop a new culture of experimentation to take risks, achieve new successes and occasional failures. This…[Read more]

As gatekeepers and content buyers, academic librarians carve out only a limited higher education role – making information accessible – for themselves. Our future depends on our ability to differentiate what libraries offer and what library workers bring to their communities. This article lays out an alternate vision for the library profession -…[Read more]