• Inward Liaison: the role of the Faculty Engagement Team in effective internal library communication

    Author(s):
    Peter Barr (see profile) , Anthea Tucker
    Date:
    2017
    Subject(s):
    Academic librarianship
    Item Type:
    Conference paper
    Conf. Title:
    2nd Relationship Management Conference #rmlibs
    Conf. Org.:
    Relationship Management Group for HE Libraries
    Conf. Loc.:
    Lancaster University, UK
    Conf. Date:
    16-17th November 2017
    Tag(s):
    Communication, Relationship Management
    Permanent URL:
    http://dx.doi.org/10.17613/M64C05
    Abstract:
    This presentation discusses the evolving role of the Faculty Engagement Team at the University of Sheffield. We will talk about how the established relationship management skills of subject liaison librarians, necessary to work with departments, can be turned inward for the benefit of the library. We will outline a recently completed project to better understand and articulate internal communication within the library, especially how faculty and disciplinary specific knowledge can be better leveraged by specialist library teams. Then, we will talk about the very human role we see FET playing in connecting colleagues within the library so they do not feel isolated within an increasing functional organisational structure, and how to achieve this FET has become much more proactive as a team, brokering relationships internally and externally that allow the library to achieve its strategy by acting on opportunities as they present themselves
    Metadata:
    Status:
    Published
    Last Updated:
    2 years ago
    License:
    Attribution
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